Frequently Asked Questions - Wholesale
Do you offer wholesale pricing?
Yes. JP Handmade works with outfitters, trail organisations, gift shops, and museums across the AT community and beyond — including the Appalachian Trail Conservancy, Shaws, Bluff Mountain Outfitters, Mountain Crossings, and the AT Museum.
How do I place a wholesale order?
Existing accounts can order the easiest way, through Faire — no commission on repeat orders. New accounts start by requesting trade access below; once approved, you'll place orders through Faire or directly via the Trade Members Area.
Is there a minimum order for wholesale?
[CONFIRM: minimum order value or quantity, if any]
Can I get a line sheet or pricing list?
Our full pricing and line sheet PDF is available inside the Trade Members Area on jphandmade.com — a password-protected trade store where approved accounts can browse the full wholesale range and download current pricing.
Not yet a trade account?
Request trade access → Fill in a short form with your shop details, and we'll review it and email you a password to the Trade Members Area within a few days.
Where do wholesale orders ship from?
All wholesale stock is held and shipped from within the US via a private US distribution arrangement, so US-based accounts see faster, more reliable delivery. Orders ship once a week, on Tuesdays.
What's the turnaround time on wholesale orders?
[CONFIRM: typical lead time from order to shipment, and whether custom/bulk orders take longer]
Which collections are available for wholesale?
Blazes is our core wholesale range — keychains, earrings, necklaces, and starter bundles ready to sell. Summits and Ridgelines pieces are available on request, and Wildlands (UK-focused) is coming soon for UK stockists.
Do you take custom or private-label orders?
Yes — we can create custom pieces for wholesale accounts too. Please allow 1 month lead time from confirmation to shipment.
Do you attend trade shows or trail events? Yes — we attend select trail festivals and AT trailhead events throughout the season and welcome the chance to meet retailers in person. [CONFIRM: want specific upcoming events named here, e.g. Loudoun AT Festival, or keep this general so it doesn't need seasonal updates?]
What are your return/exchange terms for wholesale?
If stock arrives damaged, let us know within 5 days of delivery and we'll arrange an exchange once the damaged items are returned to us. [CONFIRM: any wholesale-specific terms beyond this, e.g. unsold stock returns]
What payment and invoicing options do you offer?
Faire handles payment and invoicing automatically for accounts ordering that way. [CONFIRM: terms for direct/email orders — e.g. Net 30, payment on invoice]
